Develop comprehensive documentation that meets organizational standards.
Obtain a deep understanding of products and services to convert complex product information into simple, polished, and engaging content.
Write user-friendly content that meets the needs of the target audience.
Maintain a comprehensive library of technical terminology and documentation.
Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements.
Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation.
Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation.
Requirements:
Bachelor’s degree in a relevant technical field.
2-4 years of industry experience as an effective technical writer.
Excellent English written and verbal communication skills.
Proven ability to quickly learn and understand complex topics.
Previous experience writing documentation and procedural materials for multiple audiences.
Experience working with engineering to improve user experience: Design, UI, help refine content, create visuals, and diagrams with a keen eye for detail.
